• TrappCall::Collect & Local Phone Services in Canada & USA
  • Office: 480-420 Main Street E., Milton, Ontario, CANADA L9T 5G3
  • Call us (888) 266-5128 - (416) 775-3560

Privacy Statement

Last Updated: May 22 2018

TrappCall Phone Services is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the TrappCall Phone Services Web site and governs data collection and usage. By using the TrappCall Phone Services website, you consent to the data practices described in this statement.

Collection of your Personal Information

TrappCall Phone Services collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. TrappCall Phone Services also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by TrappCall Phone Services. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by TrappCall Phone Services for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the TrappCall Phone Services Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through TrappCall Phone Services public message boards, this information may be collected and used by others. Note: TrappCall Phone Services does not read any of your private online communications.

TrappCall Phone Services encourages you to review the privacy statements of Web sites you choose to link to from TrappCall Phone Services so that you can understand how those Web sites collect, use and share your information. TrappCall Phone Services is not responsible for the privacy statements or other content on Web sites outside of the TrappCall Phone Services and TrappCall Phone Services family of Web sites.

Children Under thy age of 18

Our Websites are not intended for children under the age of 18 and children under the age of 18 are not permitted to use our Websites. We will remove any information about a child under the age of 18 if we become aware of it.

Our Websites are not intended for children under 18 years of age. No one under age 18 may provide any information to or on the Websites or sign up for our Services. We do not knowingly collect Personal Data from children under 18. If you are under 18, do not register on the Websites, make any purchases through the Websites, use any of the interactive or public comment features of our Websites, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received Personal Data from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us sales@trappcall.com

International Users

Information collected through the TrappCall website may be stored and processed in the Canada or other countries in which we or our affiliates, subsidiaries or service providers maintain facilities, which may not provide the same level of protection for your Personal Information as your home country. By submitting any Personal Information or by using the Services and without limitation to any other rights or obligations we have, you consent to such transfer to, and processing in, Canada and these other countries, and acknowledge that your information may be subject to access by law enforcement and other government entities, including courts and tribunals, in accordance with laws applicable in those jurisdictions.

Use of your Personal Information

TrappCall Phone Services collects and uses your personal information to operate the TrappCall Phone Services Web site and deliver the services you have requested. TrappCall Phone Services also uses your personally identifiable information to inform you of other products or services available from TrappCall Phone Services and its affiliates. TrappCall Phone Services may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

TrappCall Phone Services does not sell, rent or lease its customer lists to third parties. TrappCall Phone Services may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, TrappCall Phone Services may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to TrappCall Phone Services, and they are required to maintain the confidentiality of your information.

TrappCall Phone Services does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

TrappCall Phone Services keeps track of the Web sites and pages our customers visit within TrappCall Phone Services, in order to determine what TrappCall Phone Services services are the most popular. This data is used to deliver customized content and advertising within TrappCall Phone Services to customers whose behavior indicates that they are interested in a particular subject area.

TrappCall Phone Services Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on TrappCall Phone Services or the site; (b) protect and defend the rights or property of TrappCall Phone Services; and, (c) act under exigent circumstances to protect the personal safety of users of TrappCall Phone Services, or the public.

Payment Data

When you make online purchases, you will be asked to provide information, which may include your payment instrument number (e.g., credit card, PayPal), your name and billing address, and the security code associated with your payment instrument (e.g., the CSV) and other financial data ("Payment Data").

We use Payment Data to complete transactions, as well as for the detection and prevention of fraud.

When you provide Payment Data while authenticated, we will store that data to help you complete future transactions without your having to provide the information again. We do not, however, retain the security code associated with your Payment instrument (e.g., the CSV) in this manner.

To remove or modify Payment Data, please contact Customer Support. After you close your account or remove Payment Data, however, TrappCall may retain your Payment Data for as long as reasonably necessary to complete your existing transaction and for the detection and prevention of fraud.

Use of Cookies

The TrappCall Phone Services Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize TrappCall Phone Services pages, or register with TrappCall Phone Services site or services, a cookie helps TrappCall Phone Services to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same TrappCall Phone Services Web site, the information you previously provided can be retrieved, so you can easily use the TrappCall Phone Services features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the TrappCall Phone Services services or Web sites you visit.

Security of your Personal Information

TrappCall Phone Services secures your personal information from unauthorized access, use or disclosure. TrappCall Phone Services secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

TrappCall Phone Services will occasionally update this Statement of Privacy to reflect company and customer feedback. TrappCall Phone Services encourages you to periodically review this Statement to be informed of how TrappCall Phone Services is protecting your information.

Contact Information

TrappCall Phone Services welcomes your comments regarding this Statement of Privacy. If you believe that TrappCall Phone Services has not adhered to this Statement, please contact TrappCall Phone Services at sales@trappcall.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.